Effective Date: [01.06.2023]
Thank you for choosing Sleap.io ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide while using our web3 hotel booking platform. By accessing or using Sleap.io, you acknowledge and agree to the terms and practices described in this Privacy Policy.
Information We Collect:
We may collect the following types of information when you interact with our platform:a. Personal Information: During the registration process, we may collect personal information such as your name, email address, phone number, and billing information. We require this information to create and manage your account, process transactions, and provide customer support.
b. Accommodation Preferences: To enhance your booking experience, we may collect information about your accommodation preferences, including room type, amenities, and special requests.
c. Usage Data: We may collect information about your interaction with our platform, such as the pages you visit, the searches you conduct, and the features you use. This data helps us improve our services and provide a personalized experience.
d. Use of Google Analytics: Our platform utilizes Google Analytics, a service provided by Google, Inc., as an essential audience measurement tool. It helps us track aggregated statistics and user engagement levels, such as the number of visits on our pages, the number of clicks, and other interaction metrics. This information is crucial for us to continually improve our service and provide a better user experience. The use of Google Analytics is integral to our operations and is not optional for users. By using our website, you acknowledge and agree to this as part of our standard operational practice. For more information on Google Analytics and its privacy practices, please visit Google's Privacy and Terms.
How We Use Your Information:
We use the information we collect for the following purposes:
a. Providing Services: We use your personal information to facilitate hotel bookings, process payments, and communicate with you regarding your reservations and account.
b. Personalization: We may use your information to personalize your experience on our platform, including recommending hotels and accommodations that align with your preferences.
c. Improving Our Services: We analyze usage data to understand how users interact with our platform, identify areas for improvement, and enhance the functionality and user experience.
d. Marketing and Communication: With your consent, we may send you promotional materials, newsletters, or updates about our services and relevant offers. You can opt-out of receiving marketing communications at any time.
e. Legal Compliance: We may process and disclose your information to comply with applicable laws, regulations, or legal processes or to respond to valid requests by public authorities.
Information Sharing and Disclosure:
We may share your information with the following entities:
a. Service Providers: We may engage trusted third-party service providers to assist us in operating our platform, processing payments, or providing customer support. These providers have access to your information as necessary to perform their functions but are obligated to maintain its confidentiality.
b. Business Transfers: If Sleap.io undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or the use of your information.
c. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities.
Data Security:
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Your Rights:
You have the right to access, correct, or delete your personal information. You can update your account details or exercise your rights by contacting us at [email address]. We will respond to your requests within a reasonable timeframe.
Children's Privacy:
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child, we will promptly delete it.
International Data Transfers:
Sleap.io operates in Switzerland. By using our platform, you understand and consent to the transfer of your information to Switzerland, which may have different data protection laws than your country of residence.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will reflect the latest revision. We encourage you to review this policy periodically to stay informed about how we handle your information.
Contact Us:
If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us at info@sleap.io. We will address your inquiries promptly.
By using Sleap.io, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please refrain from using our platform.